FAQ - NAIL PAGE SUBSCRIPTIONS

Q: Why is a small monthly fee better than the big one-time charge other nail tip pages do?

A: The small monthly subscription fee is better because if a member decides they learned enough in 1 or 2 months, they can cancel their subscription. They would've only spent $13.98 (price is for basic nail subscription) vs the $30-75 one-time charge other nail pages require. 

 

Q: Why is there a one time charge and then the subscription fee?

A: The one time charge is there so that members who join later on pay for the videos that were posted previously. The one time charge increases $3 every month.

FOR EXAMPLE-

Member 1 joins when the page first started in Jan 2021 for $6.99 (there are only 2 videos when they join and every week 2 videos are being added)

Member 1 will pay $6.99 every month because they are subscribed and enjoy the videos.

Member 2 joins a year later in Jan 2022 for $42.99 (there are now 96 videos for them to learn from)

Member 2 will pay $6.99 every month moving forward because they are now watching the videos at the same rate as Member 1. 

 

Q: How can I cancel my subscription?

A: Log into your account by clicking the person figure on the top right corner near the shopping bag and search.

Scroll down to wear it says 'Subscription' and you will see the option that allows you to cancel it. 

 

Q: How can I change my card information?

A: Log into your account by clicking the person figure on the top right corner near the shopping bag and search.

Scroll down to wear it says 'Card Details' and you will see the option that allows you to add a card to it. 

 

Q: I want to change the account I originally subscribed with, how do I do that?

A: You will need to cancel your subscription and sign up again under the new Instagram handle.

Log into your account by clicking the person figure on the top right corner near the shopping bag and search.

Scroll down to wear it says 'Subscription' and you will see the option that allows you to cancel it. 

 

Q: Do you do refunds for subscriptions?

A: No. There are absolutely no refunds for any subscriptions. Remember to cancel your subscription before the 30 day renewal. 

 

Q: Once I cancel my subscription will I be removed from the page?

A: Yes.

FOR EXAMPLE - If you subscribe on the 1st of January, and cancel it on the 5th of January, you will be removed from the page 30 days after subscription date. So you would be removed on the 1st of February.